Refund policy
SATISFACTION GUARANTEED 90-DAY POLICY
If you are not fully satisfied with the quality of our products, please contact us for a refund. We cannot guarantee any specific outcome or result as every person is different. Try our products out and if you aren't satisfied, you can send them back for a refund within 90 days of purchasing. We cannot refund shipping costs under any circumstances. Postage will be deducted from all returns.
**We do not offer open-bottle refunds for medical changes and new diagnoses - however, in this case, we can refund unopened bottles.**
To receive a refund you must contact Customer Support at 1-(866)-(292)-(0985) or info@evolveessencehealth.com first. They will instruct you to send the products back, with no exceptions.
Return Address:
You can always contact us for any return question at info@evolveessencehealth.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@evolveessencehealth.com.